Belom buyer FAQ

Short, factual answers about plans, booking, channels, teams, calendars and your data before you sign up.

What is Belom?

Belom is a browser-based platform for online booking, client records, planning, messaging and rebooking. It is built for appointment-based service professionals and teams.

Who is Belom for?

Belom supports solo specialists and appointment-based teams across service categories. That includes beauty and wellness, tutoring, photography, therapy, pet care and other businesses that organise work around appointments.

What does Belom cost, and which plans are available?

Belom has Free (€0/month) and Pro (€12.99/month) for solo specialists, plus Studio 5 (€19.99/month), Studio 15 (€49.99/month) and Network 30 (€79.99/month) for teams. Choose based on specialist and location limits and included channels; the pricing page has the full comparison and annual options.

Do my clients need to install an app?

No. Clients use your public profile or booking link in their browser, so there is no client app to install.

How do clients book with Belom?

Share your public profile or booking link. Clients open it in a browser, choose a service and available time, and submit the booking; your settings determine whether it is confirmed immediately or handled as a request.

Which messaging channels does Belom support?

Two-way inbox threads support WhatsApp, Instagram, Facebook Messenger and Telegram, subject to plan or add-on access and a connected channel account. SMS and email are outbound delivery channels for confirmations, reminders and broadcasts; they do not create two-way inbox threads.

Are booking deposits available?

Yes. Booking deposits are a flat monthly add-on, included from Studio 15. Payments run through your own Montonio account, so Belom takes 0% and is not the merchant.

Can I bring my team?

Yes. Studio 5 supports up to 6 specialists and 2 locations, Studio 15 supports up to 15 specialists and 5 locations, and Network 30 supports up to 30 specialists with unlimited locations. Team workspaces include invitations, roles, services and specialist working hours.

What happens to my data? Can I export or delete it?

Belom supports exporting individual client records as JSON and CSV for team members with client-management access. Verified account and organisation deletion flows are available subject to eligibility checks, and client deletion anonymises the record and removes linked personal data.

Does Belom replace my calendar?

Belom includes its own planner for appointments and availability. It can send Belom bookings to a writable primary Google Calendar through a private one-way sync, but it does not provide two-way calendar sync or change your native Google events.

How does Belom help with rebooking?

Belom keeps client and booking history together and surfaces clients who may be due to return. You decide which follow-up or open-slot action to take.