One connected operating system
Follow the client from first interest to the next visit.
Learn with Belom
8 guides · 11 answers
Guides to online booking, client memory and rebooking for service professionals.
Practical guidance for solo service professionals and appointment-based teams, from opening browser-based booking to keeping useful client context and planning the next visit.
Get started guides
Learn the system in the order that helps you.
Start with the whole journey, then go deeper into the part of the client relationship you are setting up now.
8 guides
01Follow the complete client journeySee how discovery, booking, client memory, messages and rebooking connect.02Build the service catalogSet names, duration, pricing and visibility once for every booking surface.03Open online bookingShape the public page, live availability and confirmation mode clients use.04Share Smart Links and QRGive bios, chats and printed touchpoints one current path into booking.05Use Client Memory wellKeep visits, preferences, notes, conversations and return timing together.06Bring conversations into MessagesUnderstand connected channels, shared context and permission-aware access.07Make rebooking explainableLearn how completed visits become cadence, signals and controlled reminders.08Choose the right planCompare current specialist limits, channel allowances and add-ons in euros.
Frequently asked
Clear answers before you start.
Product access, plans, channels, team boundaries and data handling, stated without hiding the limits.
What is Belom?
Belom is the client memory, booking, and rebooking platform for service professionals. It connects client history, conversations, appointments, and return signals so you can see who should book next.
Who is Belom for?
Belom supports solo specialists, teams, and appointment-based businesses across service categories, from beauty and wellness to tutoring, photography, therapy, and pet care.
Do clients need to install an app?
No. Clients can open your public profile and booking link in their browser, choose a service and an available time, and book without installing an app.
How does Belom help with rebooking?
Belom keeps client and booking history together. Its Return Engine surfaces clients who may be due to return, while the Empty Slot Matcher suggests the clients most likely to fit an open appointment.
Can salons and teams use Belom?
Yes. Business workspaces include shared calendars, team roles and permissions, locations, services, and specialist-specific working hours.
Is Belom only for beauty and wellness?
No. Belom is designed for service professionals who work by appointment. Early examples may lean toward beauty and wellness, but the product supports multiple service categories.
What is included in the Free plan?
The current Free plan covers one specialist and one location, with a public page and booking link, planner, clients, the morning queue, Telegram, 70 emails per month and 10 NAI drafts per month. No card is required to start.
Which messaging channels can I connect?
Belom supports WhatsApp Business, Instagram, Messenger and Telegram threads, with email and SMS available for service communication. Access and cost vary by plan: Telegram starts on Free, Instagram and Messenger are included from Pro, WhatsApp may be an add-on, and SMS uses segment packs.
How do team roles and permissions work?
Team workspaces use owner, administrator, manager and specialist roles with different operational boundaries. Permissions and assignments control access to clients, conversations, analytics, revenue, locations and specialist work rather than giving every teammate an unrestricted view.
Does Belom charge per seat?
Current published prices are plan prices with included specialist and location limits, not a separate charge for every seat. Free and Pro are for one specialist, while Studio and Network tiers include larger team limits. Check the pricing page for the current default offer.
Can I export or delete client data for GDPR requests?
Yes. An authorized user can export a client subject-access bundle. Owner-scoped erasure anonymizes the client and scrubs linked personal data across the workspace so the request does not remove only one record while leaving related copies behind.
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